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The Skin Lounge 012 currently ships to the following countries:
United States
Republic of Korea
Depending on the destination of the order, fulfillment may be handled through one of our operational warehouses or fulfillment partners.
Orders shipping to the United States are fulfilled through our US fulfillment partners.
| Order Amount | Shipping Fee | Estimated Delivery |
|---|---|---|
| Below $50 | $6 | 4–10 Business Days |
| $50 and above | Free Shipping | 4–10 Business Days |
For standard shipping within the continental United States, we may use USPS, FedEx Home Delivery, or equivalent carrier services depending on the shipping destination and package conditions.
Please note that estimated delivery times are subject to an additional handling and processing period of approximately 1–2 business days.
We accept returns or exchanges only if the product seal has not been opened or damaged.
Shipping fees for returned orders are non-refundable. Additional return shipping fees may be deducted from the refund amount where applicable.
The Skin Lounge 012 is not responsible for lost, delayed, or stolen packages after shipment has been confirmed by the carrier.
Orders fulfilled within the United States may be subject to applicable state sales tax, customs duties, or government-imposed fees depending on local regulations.
The declared customs value will reflect the full purchase amount of the products, including discounts where applicable.
Orders shipping within South Korea are fulfilled through our Seoul operations.
| Order Amount | Shipping Fee | Estimated Delivery |
|---|---|---|
| Below $50 | ₩3,500 | 2–5 Business Days |
| $50 and above | Free Shipping | 2–5 Business Days |
Domestic shipments within Korea may be handled through CJ Logistics, Hanjin, Lotte Global Logistics, or equivalent local courier services.
Delivery times may vary depending on region, weather conditions, holidays, or courier operations.
Please allow 1–2 business days for order processing and fulfillment.
Returns or exchanges are accepted only if the product seal has not been opened or damaged.
Shipping fees for returned orders are non-refundable, and return shipping costs may be deducted from the final refund amount where applicable.
The Skin Lounge 012 is not responsible for packages lost or delayed due to courier issues, incorrect shipping information provided by the customer, or force majeure events.
Orders are processed during regular business days only.
Orders placed on weekends or public holidays may require additional processing time.
Shipping times are estimates and are not guaranteed delivery dates.
Customers are responsible for ensuring shipping information is accurate at the time of purchase.
The Skin Lounge 012 reserves the right to cancel or refuse orders at its discretion.
For questions regarding shipping, returns, or delivery issues, please contact The Skin Lounge 012 through info@tsl012.com
The Skin Lounge 012
C/BRUC 49, Principal
08009 Barcelona, Spain
스페인 바르셀로나 08009
The Skin Lounge 012
#406, 59 Naruteo-ro, Seocho-gu, Seoul, Republic of Korea
대한민국 서울특별시 서초구 나루터로 59, 406호